{"id":1949,"date":"2025-06-12T08:26:18","date_gmt":"2025-06-12T06:26:18","guid":{"rendered":"https:\/\/diagzone.org\/?page_id=1949"},"modified":"2026-03-27T15:13:46","modified_gmt":"2026-03-27T14:13:46","slug":"customer-support","status":"publish","type":"page","link":"https:\/\/diagzone.org\/pl\/customer-support\/","title":{"rendered":"Diagzone assistence"},"content":{"rendered":"<style>.kb-row-layout-id1949_b8ec11-99 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1949_b8ec11-99 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1949_b8ec11-99 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1444px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-xxl, 5rem);padding-bottom:var(--global-kb-spacing-xxl, 5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1949_b8ec11-99 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1949_b8ec11-99 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1949_b8ec11-99 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1949_b8ec11-99 alignfull wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column1949_b68f73-e3 > .kt-inside-inner-col,.kadence-column1949_b68f73-e3 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1949_b68f73-e3 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1949_b68f73-e3 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1949_b68f73-e3 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1949_b68f73-e3 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1949_b68f73-e3{position:relative;}@media all and (max-width: 1024px){.kadence-column1949_b68f73-e3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1949_b68f73-e3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1949_b68f73-e3\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading1949_6c35cf-e6, .wp-block-kadence-advancedheading.kt-adv-heading1949_6c35cf-e6[data-kb-block=\"kb-adv-heading1949_6c35cf-e6\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1949_6c35cf-e6 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1949_6c35cf-e6[data-kb-block=\"kb-adv-heading1949_6c35cf-e6\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<h1 class=\"kt-adv-heading1949_6c35cf-e6 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1949_6c35cf-e6\"><strong>Diagzone.org \u2013 Oficjalna strona wsparcia dla u\u017cytkownik\u00f3w Diagzone<\/strong><\/h1>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1949_d3f959-0a, .wp-block-kadence-advancedheading.kt-adv-heading1949_d3f959-0a[data-kb-block=\"kb-adv-heading1949_d3f959-0a\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1949_d3f959-0a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1949_d3f959-0a[data-kb-block=\"kb-adv-heading1949_d3f959-0a\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading1949_d3f959-0a wp-block-kadence-advancedheading translation-block\" data-kb-block=\"kb-adv-heading1949_d3f959-0a\"><strong>Diagzone.org<\/strong>, <strong>oficjalna strona<\/strong> wsparcia, aktualizacji i zarz\u0105dzania cz\u0142onkostwem dla wszystkich u\u017cytkownik\u00f3w <strong>platformy diagnostycznej Diagzone<\/strong>. Je\u015bli zakupili Pa\u0144stwo urz\u0105dzenie lub cz\u0142onkostwo u <strong>oficjalnego sprzedawcy Diagzone ( <\/strong><a href=\"https:\/\/diagzone.org\" target=\"_self\"><strong>www.diagzone.org\n<\/strong><\/a><strong> )<\/strong>, przys\u0142uguje Pa\u0144stwu bezp\u0142atne wsparcie w okresie aktywnego wsparcia zapewnianego przez sprzedawc\u0119. Jeste\u015bmy tutaj, aby pom\u00f3c rozwi\u0105za\u0107 wszelkie problemy zwi\u0105zane z oprogramowaniem Diagzone, urz\u0105dzeniami SmartBox, aktualizacjami oraz kontami u\u017cytkownik\u00f3w.<\/p>\n\n\n\n<p><strong>Oficjalne wsparcie Diagzone \u2013 Zakres wsparcia<\/strong><\/p>\n\n\n\n<p class=\" translation-block\">Je\u015bli korzystasz z urz\u0105dzenia lub cz\u0142onkostwa licencjonowanego przez <strong>oficjalnego sprzedawc\u0119 Diagzone<\/strong>, przys\u0142uguje Ci <strong>bezp\u0142atne oficjalne wsparcie<\/strong>. Nasz zesp\u00f3\u0142 wsparcia mo\u017ce pom\u00f3c w nast\u0119puj\u0105cych kwestiach:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\" translation-block\"><strong>B\u0142\u0119dy uruchamiania urz\u0105dzenia<\/strong><br>Je\u015bli Twoje narz\u0119dzie Diagzone nie uruchamia si\u0119 lub wy\u015bwietla czarny ekran, przeprowadzimy Ci\u0119 krok po kroku przez proces odzyskiwania.<\/li>\n\n\n\n<li class=\" translation-block\"><strong>Niezgodno\u015b\u0107 numeru seryjnego<\/strong><br>Pomoc w sytuacji, gdy numer seryjny urz\u0105dzenia <strong>Diagzone SmartBox<\/strong> nie jest zgodny z licencj\u0105 lub kluczem oprogramowania programu.<\/li>\n\n\n\n<li class=\" translation-block\"><strong>Konflikty numer\u00f3w seryjnych oprogramowania i sprz\u0119tu<\/strong><br>Usuwanie b\u0142\u0119d\u00f3w autoryzacji spowodowanych niezgodnymi lub nieprawid\u0142owymi numerami seryjnymi mi\u0119dzy urz\u0105dzeniem a oprogramowaniem.<\/li>\n\n\n\n<li class=\" translation-block\"><strong>B\u0142\u0119dy aktualizacji pakiet\u00f3w funkcji<\/strong><br>Problemy z odblokowaniem lub aktualizacj\u0105 funkcji? Pomagamy w aktualizacjach modu\u0142\u00f3w i rozszerzaniu funkcjonalno\u015bci.<\/li>\n\n\n\n<li class=\" translation-block\"><strong>Utracone dane logowania<\/strong><br>Zapomnia\u0142e\u015b has\u0142a lub nazwy u\u017cytkownika? Oferujemy szybk\u0105 i bezpieczn\u0105 odzyskiwanie konta.<\/li>\n\n\n\n<li class=\" translation-block\"><strong>Czerwone lub \u017c\u00f3\u0142te wska\u017aniki LED<\/strong><br>Diagnostyka ostrzegawczych diod LED spowodowanych problemami z oprogramowaniem, sprz\u0119tem lub po\u0142\u0105czeniem.<\/li>\n\n\n\n<li class=\" translation-block\"><strong>Problemy z aktualizacj\u0105 oprogramowania uk\u0142adowego<\/strong><br>Pomoc krok po kroku w bezpiecznej aktualizacji firmware\u2019u urz\u0105dzenia do najnowszej oficjalnej wersji.<\/li>\n\n\n\n<li>\ud83d\udd04 <strong>Subscription Renewals and Membership Extensions<\/strong><br>Assistance with renewing your Diagzone license or restoring access to expired services.<\/li>\n\n\n\n<li class=\" translation-block\"><strong>Inne wsparcie techniczne<\/strong><br>Od problem\u00f3w z instalacj\u0105 po problemy z po\u0142\u0105czeniem lub b\u0142\u0119dy funkcji diagnostycznych \u2013 jeste\u015bmy do Twojej dyspozycji.<\/li>\n<\/ul>\n\n\n\n<p><strong>Polityka bezp\u0142atnego wsparcia<\/strong><\/p>\n\n\n\n<p class=\" translation-block\">Diagzone zapewnia <strong>bezp\u0142atne wsparcie techniczne<\/strong> u\u017cytkownikom, kt\u00f3rzy dokonali zakupu u <strong>oficjalnego sprzedawcy<\/strong> <a href=\"https:\/\/diagzone.org\" target=\"_self\">www.diagzone.org\n<\/a> i znajduj\u0105 si\u0119 w obowi\u0105zuj\u0105cym okresie wsparcia okre\u015blonym w momencie zakupu. Sprawd\u017a faktur\u0119 lub skontaktuj si\u0119 ze sprzedawc\u0105, aby potwierdzi\u0107 uprawnienia.<\/p>\n\n\n\n<style>\n    .wp-whatsapp-modal .open-modal-btn {\n        background-color: #25D366;\n        color: white;\n        border: none;\n        padding: 12px 24px;\n        border-radius: 8px;\n        cursor: pointer;\n        font-size: 16px;\n        margin: 20px 0;\n        font-family: inherit;\n    }\n\n    .wp-whatsapp-modal .open-modal-btn:hover {\n        background-color: #128C7E;\n    }\n\n    .wp-whatsapp-modal .modal-overlay {\n        position: fixed;\n        top: 0;\n        left: 0;\n        width: 100%;\n        height: 100%;\n        background-color: rgba(0, 0, 0, 0.5);\n        display: none;\n        justify-content: center;\n        align-items: center;\n        z-index: 999999;\n    }\n\n    .wp-whatsapp-modal .modal {\n        background: white;\n        border-radius: 12px;\n        padding: 24px;\n        max-width: 500px;\n        width: 90%;\n        max-height: 80vh;\n        overflow-y: auto;\n        position: relative;\n        box-shadow: 0 10px 30px rgba(0, 0, 0, 0.3);\n    }\n\n    .wp-whatsapp-modal .modal-header {\n        margin-bottom: 20px;\n    }\n\n    .wp-whatsapp-modal .modal-title {\n        font-size: 18px;\n        font-weight: bold;\n        margin-bottom: 12px;\n        color: #333;\n    }\n\n    .wp-whatsapp-modal .close-btn {\n        position: absolute;\n        top: 16px;\n        right: 20px;\n        background: none;\n        border: none;\n        font-size: 24px;\n        cursor: pointer;\n        color: #666;\n        width: 32px;\n        height: 32px;\n        display: flex;\n        align-items: center;\n        justify-content: center;\n        border-radius: 50%;\n    }\n\n    .wp-whatsapp-modal .close-btn:hover {\n        background-color: #f0f0f0;\n    }\n\n    .wp-whatsapp-modal .problem-textarea {\n        width: 100%;\n        min-height: 120px;\n        padding: 12px;\n        border: 2px solid #ddd;\n        border-radius: 8px;\n        font-family: inherit;\n        font-size: 14px;\n        resize: vertical;\n        margin-bottom: 20px;\n        box-sizing: border-box;\n    }\n\n    .wp-whatsapp-modal .problem-textarea:focus {\n        outline: none;\n        border-color: #25D366;\n    }\n\n    .wp-whatsapp-modal .whatsapp {\n        text-align: center;\n    }\n\n    .wp-whatsapp-modal .whatsapp a {\n        display: inline-block;\n        background-color: #25D366;\n        padding: 12px 24px;\n        border-radius: 8px;\n        text-decoration: none;\n        color: white;\n        font-weight: bold;\n        transition: background-color 0.3s;\n    }\n\n    .wp-whatsapp-modal .whatsapp a:hover {\n        background-color: #128C7E;\n    }\n\n    .wp-whatsapp-modal .whatsapp .svg {\n        width: 24px;\n        height: 24px;\n        vertical-align: middle;\n        margin-right: 8px;\n        filter: brightness(0) invert(1);\n    }\n<\/style>\n\n<div class=\"wp-whatsapp-modal\">\n    <button class=\"open-modal-btn\" onclick=\"openWhatsAppModal()\">Contact via Viber<\/button>\n\n    <div id=\"whatsappModalOverlay\" class=\"modal-overlay\" onclick=\"closeWhatsAppModal(event)\">\n        <div class=\"modal\" onclick=\"event.stopPropagation()\">\n            <button class=\"close-btn\" onclick=\"closeWhatsAppModal()\">&times;<\/button>\n            \n            <div class=\"modal-header\">\n                <div class=\"modal-title\">Specify your problem, a Viber text will be prefilled and hit send!<\/div>\n            <\/div>\n\n            <textarea \n                id=\"whatsappProblemText\" \n                class=\"problem-textarea\" \n                placeholder=\"Describe your problem here...\"\n            ><\/textarea>\n\n            <div class=\"viber\">\n                <a href=\"#\" onclick=\"sendWhatsAppMessage(); return false;\">\n                    <img decoding=\"async\" class=\"svg\" src=\"https:\/\/diagzone.org\/wp-content\/uploads\/2024\/02\/viber-white.png\" alt=\"WhatsApp\" \/>\n                    Send Viber Message\n                <\/a>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<script>\n    function openWhatsAppModal() {\n        document.getElementById('whatsappModalOverlay').style.display = 'flex';\n    }\n\n    function closeWhatsAppModal(event) {\n        if (event && event.target !== document.getElementById('whatsappModalOverlay')) {\n            return;\n        }\n        document.getElementById('whatsappModalOverlay').style.display = 'none';\n    }\n\n    function sendWhatsAppMessage() {\n        const problemText = document.getElementById('whatsappProblemText').value;\n        const message = problemText ? `Hi! I have a problem: ${problemText}` : 'Hi! I need help with something.';\n        const encodedMessage = encodeURIComponent(message);\n        const whatsappUrl = `viber:\/\/add?number=31647604324?text=${encodedMessage}`;\n        \n        window.open(whatsappUrl, '_blank');\n        closeWhatsAppModal();\n    }\n\n    \/\/ Close modal with Escape key\n    document.addEventListener('keydown', function(event) {\n        if (event.key === 'Escape' && document.getElementById('whatsappModalOverlay').style.display === 'flex') {\n            closeWhatsAppModal();\n        }\n    });\n<\/script>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Diagzone.org \u2013 Official Support Page for Diagzone Users Diagzone.org, the official page for support, updates, and membership management for all users of the Diagzone diagnostic platform. If you purchased your device or membership from an official Diagzone seller ( www.diagzone.org ), you&#8217;re entitled to free support during the active support period provided by the seller&#8230;.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"Diagzone customer support | Diagzone","_seopress_titles_desc":"Diagzone.org, the official page for support, updates, and membership management for all users of the Diagzone diagnostic platform.","_seopress_robots_index":"","inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_themeisle_gutenberg_block_has_review":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"iawp_total_views":3082,"footnotes":""},"class_list":["post-1949","page","type-page","status-publish","hentry"],"acf":[],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"diagzone","author_link":"https:\/\/diagzone.org\/pl\/author\/xpro5\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/diagzone.org\/pl\/wp-json\/wp\/v2\/pages\/1949","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/diagzone.org\/pl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/diagzone.org\/pl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/diagzone.org\/pl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/diagzone.org\/pl\/wp-json\/wp\/v2\/comments?post=1949"}],"version-history":[{"count":7,"href":"https:\/\/diagzone.org\/pl\/wp-json\/wp\/v2\/pages\/1949\/revisions"}],"predecessor-version":[{"id":4786,"href":"https:\/\/diagzone.org\/pl\/wp-json\/wp\/v2\/pages\/1949\/revisions\/4786"}],"wp:attachment":[{"href":"https:\/\/diagzone.org\/pl\/wp-json\/wp\/v2\/media?parent=1949"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}